Frequently Asked Questions
Everything you need to know about your RBX Active gear.
How should I care for my RBX Active performance apparel?
To maintain the integrity of our moisture-wicking fabrics, we recommend machine washing in cold water with like colors and tumble drying on low. Avoid using fabric softeners as they can clog the technical fibers.
What is your return policy for workout gear?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please use our online portal to generate a prepaid return shipping label.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your gear sooner for an upcoming event.
How do I know which size to order?
Each product page features a detailed size guide. Our activewear is designed for a performance fit; if you prefer a looser feel for lounging, we recommend sizing up.
Do you offer international shipping?
Yes, we ship to select international locations. Shipping costs and delivery timelines are calculated at checkout based on your specific destination and local customs regulations.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. You have a 30-minute window after placement to cancel or modify your order by contacting our customer support team via live chat.